No — NPSP is not going away, and Salesforce has announced no end-of-life or retirement date for the Nonprofit Success Pack. It has, however, been in a feature freeze since March 2023: it still works, it's still supported, but it no longer gets new features. Everything new for nonprofits — including AI — is being built on Nonprofit Cloud instead.
That gap between "supported" and "invested in" is what actually matters for your decision, and it's where most of the confusion online comes from. Let's separate the two.
What "feature freeze" actually means
A feature freeze is not a shutdown. Since March 2023, Salesforce has kept NPSP running and patched, but has stopped adding capabilities to it. Your org keeps working, your data is safe, and support requests are still answered. What you don't get is anything new — no new fundraising features, no native program management, and critically, none of Salesforce's AI roadmap, which is being built exclusively against Nonprofit Cloud's data model.
So the honest framing is not "NPSP is dying." It's "NPSP has stopped moving, and the platform is moving without it."
What has actually changed
A few concrete signals tell you where this is heading:
- New nonprofits no longer start on NPSP. As of late 2025, organizations coming into the Power of Us program are pointed to Nonprofit Cloud (and Agentforce for Nonprofits) as the default — NPSP is no longer the on-ramp.
- The NPSP-specific consultant certification is being retired. Salesforce has signaled the Nonprofit Cloud Consultant credential as the path forward, with the older NPSP-era certification winding down — a clear indication of where partner expertise is expected to concentrate.
- All new nonprofit features land on NPC. Data Cloud segmentation, native case and grantmaking modules, and AI agents are Nonprofit Cloud capabilities. They are not coming to NPSP.
What this means for your organization
If NPSP runs your fundraising well today, you are not in danger, and you do not need to panic-migrate. Support isn't ending this year. But "no deadline" is a trap if you read it as "no reason to plan," because the cost of waiting is real even without a cutoff — you're accumulating platform features you can't use and, if your org is heavily customized, a bigger migration later.
The right response to a feature freeze is a plan, not a project-tomorrow. Work through should you migrate from NPSP now or wait for a decision framework, and if you're staying put for now, the staying-on-NPSP maintenance playbook covers how to keep it healthy in the meantime.
When you are ready to move, NPSP vs Nonprofit Cloud compares the two products, and the migration cost and timeline posts tell you what the move involves.
Frequently asked questions
Is NPSP going away?
No. Salesforce has announced no end-of-life or retirement date for the Nonprofit Success Pack, and it remains supported. However, NPSP has been in a feature freeze since March 2023 — it gets no new features, and all new nonprofit capabilities, including AI, are built on Nonprofit Cloud instead.
When will Salesforce retire NPSP?
There is no announced retirement date. NPSP is supported and patched, but frozen. The practical signal is that new nonprofits now start on Nonprofit Cloud rather than NPSP, and Salesforce's investment and certifications are shifting to NPC.
Do I have to migrate off NPSP?
Not on any deadline. If NPSP runs your fundraising well, you can stay and plan on your own schedule. The cost of waiting is gradual — a widening feature gap and a larger eventual migration if you keep customizing — but there's no cliff forcing an immediate move.
Yash
Founder & Principal Consultant, Ynexgen
Yash leads Ynexgen, helping small and mid-sized businesses turn technology into a stronger foundation for growth — 7+ years across Salesforce CRM, websites, and AI adoption.
